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General Manager - Nidd Hall Hotel

Nidd Hall Hotel


, United Kingdom



Added 7+ days ago

About the Role

We have a fantastic opportunity for an experienced General Manager to join Warner Leisure Hotels at Nidd Hall Hotel.

Nidd Hall hotel is set in the heart of the spectacular Yorkshire countryside. This beautiful 191-bedroom Hotel is has an impressive 45 acres of award-winning gardens, 2 restaurants and a spa for our guests to unwind.

We have beautiful properties in enviable locations, delicious food and drink delivered by warm hearted teams, Warner wellness, 100’s of acres of the UK’s best landscapes, dancing and entertainment are just some of the things you’ll be involved in.  No day will be the same!

What are we looking for?

Reporting into an Operations Director, we are looking for a General Manager at Nidd Hall Hotel who will work collaboratively with their Heads of Department on site to ensure the delivery of exceptional guest and team experiences throughout the Hotel.

The right candidate for the role will be commercially focused and work closely with central support teams to maximise the revenue streams for the hotel and build a strong connection with key stakeholders to drive a culture of accountability throughout the hotel. They will have a passion for creating a guest focused environment and will be able to bring to life our mission, to create the UK’s best places for grown up fun. 

Why Warner?

Well, besides the fact we have a vibrant culture and stunning locations across the UK, we also offer:

  • A competitive salary and bonus potential of up to 35% of salary
  • 20% discount for you, your family & friends across our Warner and Bourne Leisure brands
  • Free use of gym and leisure facilities
  • Free or 60% discounted food onsite
  • Access to fantastic discount and offers with many national brands and retailers
  • Access to the company’s corporate box at the O2 for Music, Comedy and Sport

What will you be doing?

  • Be responsible to ensure the hotel leadership team are role modelling the expected behaviours
  • You will take full accountability for delivering business KPIs and brand standards
  • Executing the operations strategy within hotel and holding leaders to account for their performance against the strategy
  • Nurturing a high-performance culture where everyone’s contributions are recognised, where talent thrives and rewarding careers are built
  • Sharing your exceptional level of operational knowledge with leaders and team members, continually looking to develop innovative ways to delight our guests and team
  • Work closely with central support functions and create a strong connection with those based in Hemel support centre
  • Analyse the hotel profit and loss for areas of improvement and deliver profit growth

The ideal candidate will have:

  • Great leadership skills with the ability to inspire others
  • Strong business and financial acumen, with a passion for team and guests
  • An ability to influence and negotiate at all levels
  • Previous experience in the hospitality or leisure industries in senior level management having worked in a similar size business and scope

We are part of Bourne Leisure Ltd, as a business we are committed to creating an Inclusive and Diverse culture. We are driving Inclusion and Diversity across every strand of our business to ensure every team member feels included and part of something.

Please get in touch if you have any questions on the information provided or need support with accessibility via the email below.
[email protected] 


Harrogate, North Yorkshire, HG3 3BN, United Kingdom

Job Reference: 49995

Applications are no longer accepted for this role