Digital Learning Content Designer (FTC)

The UK’s leading provider of adult short break experiences, Warner Hotels is a collection of unique properties in great locations across the UK. All short breaks at a Warner Hotel include breakfast, dinner and specified entertainment and activities, ensuring guests make the most of their time away. Situated in stunning locations nationwide including Heythrop Park in the Cotswolds, Studley Castle in Warwickshire, Thoresby Hall in Nottinghamshire and The Runnymede on Thames, each hotel offers its own personal character that makes every Warner Hotels stay unique.

We are looking to recruit a Digital Learning Content Designer on a 1 year Fixed Term Contract, this role will play a key role in shaping engaging, accessible, and impactful learning experiences across Warner Hotels. 

This role is responsible for designing digital content that supports on-boarding, job skills, and leadership development, while ensuring alignment with our brand and learning strategy. 

Working closely with L&D partners and subject matter experts, they will contribute to both digital and blended learning solutions, including face-to-face learning support and digital systems for tracking and reporting. This role combines creativity, technical skill, and a learner-first mindset to drive continuous development across our teams.

Key Responsibilities

Design & Development

• Design and develop high-quality digital learning content (e-learning modules, videos, info-graphics, interactive PDFs, etc.) that aligns with business needs and learning objectives.

• Translate complex or technical information into clear, engaging, and learner-friendly formats using instructional design principles and storytelling techniques.

• Support blended learning journeys by designing digital pre-work, post-session reinforcement, and assets that complement face-to-face learning experiences.

Tool Proficiency & Content Creation

• Use a range of authoring tools (e.g., Elucidat, Articulate Storyline, Rise, Adobe Creative Suite, Canva) to create visually appealing and pedagogically sound content.

• Ensure all content is inclusive, accessible, mobile-friendly, and aligned with brand guidelines and tone of voice.

Content Management & Maintenance

• Maintain and update digital learning assets to ensure content remains current, relevant, and consistent across platforms.

• Collaborate with the Talent Partner to manage content within the Learning Management System (LMS), ensuring it is well-structured and aligned with learning pathways.

Collaboration & Co-Creation

• Work closely with L&D partners, subject matter experts, and operational teams to co-create digital learning solutions that support on-boarding, job skills development, and leadership growth.

Knowledge & Skills:

• Strong understanding of digital learning design principles and adult learning theory. 
• knowledge of Learning Management Systems (LMS) and digital content management. 
• Understanding inclusive design practices.
• Proficient in digital authoring tools. For example; Elucidat, Articulate Storyline, Rise, Canva, and Adobe Creative Suite.
• Familiarity with the structure and operations of L&D functions, particularly within hospitality or service-led environments. 
• Awareness of broader business functions (e.g. operations, HR, compliance) to ensure learning content aligns with business needs. 
• Strong planning and project management skills to deliver multiple learning projects on time and to a high standard.
• Ability to analyse learning data and user feedback to improve content and learner experience.
• Creative problem-solver with a learner-first mindset and attention to detail.
• Operationally focused with the ability to support strategic L&D initiatives.

Experience / Education / Qualification:

• Experience in designing and delivering digital learning content in a corporate or hospitality setting.
• Experience working with or within L&D teams, ideally across multiple sites or functions.
• Formal qualifications in instructional design, digital learning, or a related field are desirable but not essential.
• An interest and understanding of videography would be an advantage, for editing and story-boarding to support the guest experience indirectly.
• Exposure to external learning trends, tools, and platforms to bring innovation into the role.